How to Return an Item
- Log in to your account or enter your order details to start your return.
- Select the items you wish to return or exchange.
- Choose your preferred resolution: Refund, store credit, or exchange.
- Print your return label and securely package your items.
- Ship your return using the provided label.
Return Policy Highlights
- Returns must be initiated within 30 days of delivery.
- Items must be unworn, undamaged, and in original packaging with tags attached.
- Refunds will be processed to your original payment method within 5-10 business days after we receive your return.
- Exchanges are subject to product availability.
Frequently Asked Questions
Q: How long does it take to process my return?
A: Once we receive your package, please allow 5-7 business days for processing.
Q: Can I return sale items?
A: Sale items are eligible for store credit only, unless faulty.
Q: Who pays for return shipping?
A: Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.
Q: Can I return international orders?
A: Yes, international returns are accepted. Customs fees may apply.
Need Help?
For additional assistance, visit jarmonwomens.com and access our Help Center.
Note: This portal is for online returns only. For in-store purchases, please visit your nearest retail location.